It can be quite difficult to pick the best VPN service in the market right now. This is because every VPN will claim to be the best in one aspect or the other. Some services are user-friendly while others are a bit complicated to use. Some can bypass firewalls and unlock content while some claim that they can also do it, but they cannot. Most services work with many devices but some can only work on some web browsers.

The purpose of this review is to compare two of the most used VPNs right now, CyberGhost and Tunnelbear. At the end of this comparison, we will pick the better one after comparing the major factors.

Just by looking at the interface of Tunnelbear, you will find it quite appealing and simple. With more than 20 million users, and a lot of extensive features which includes a kill switch that ensures that you stay anonymous at all times.

It’s clear that Tunnelbear is one of the powerful ones. Other exciting features include double encryption of data to make sure that your privacy is protected and a free 500MB per month on its massive number of servers located all over the world.

CyberGhost is another VPN giant that you should take seriously. It has a 256-bit AES encryption level and massive security protocols, and a 24/7 customer support system. It also offers support for multiple platforms with more than 3000 servers in 60 countries which enhances the service connection speeds.

Tunnelbear vs CyberGhost Head-to-head Comparison

Speed

The first test we carried out is to determine the difference in the connection speed of both services. Although it’s normal to expect a below-average network speed from a relatively cheap VPN, but with CyberGhost, the speed is quite encouraging. However, the only issue is that you might not be able to use the service to stream high-quality videos.

Tunnelbear also has a similar connection speed, but it’s actually closer to better VPNs like NordVPN and ExpresssVPN. Although you should not expect any “lightning-fast” type of speed as they claim on their site, you can expect something decent that will be able to handle high-definition videos better than CyberGhost. In this category, Tunnelbear is the winner.

Security and Privacy

One of the most important reasons why people use Virtual Private Network is because of online privacy. This is why it is pertinent to select a VPN service in a country that respects online freedom of its citizens. CyberGhost is based in Romania, a country that does not fall within the 14 Eyes jurisdiction. While Tunnelbear is based in Canada and that means they are under the 5 Eyes Agreement. This basically means that with Tunnelbear, privacy might be an issue.

They both have a strict no-logs policy, which has been proven to be effective and they both use an AES-256 bit encryption and supports many protocols, including IKEv2 and IPSec. Both VPN services have extra useful features like the Kill Switch that provides another level of protection for users.

Usability

Both CyberGhost and Tunnelbear native apps are easy to use. The services are easy to install for everyone. It should not take you more than 5 minutes to install and launch the Cyberghost app, while the Tunnelbear app will take more minutes because of the animations that make it exciting.

Torrenting

Cyberghost has been known to work well with torrents. It comes with a decent protocol and excellently works with peer-to-peer sharing activities. However, it only works on some of its servers and not all. The only drawback of using CyberGhost for torrenting is the level of speed.

Tunnelbear, on the other hand, does not work with torrenting. Because it has limited servers, torrenting is quite impossible and makes it difficult for online gaming too. If you are looking for a VPN that perfectly works with torrenting, Tunnelbear is the right one for you.

Restricted Country Access

It’s refreshing to know that both TunnelBear and CyberGhost have been proven to be effective in bypassing restrictions in countries like China. CyberGhost uses random ports to bypass restrictions. Users are also allowed to use TCP and DNS servers to hide their real location so as to avoid being detected.

Tunnelbear has found a way to have access to social media platforms like Facebook, Twitter, and YouTube while you are in China. The service has promised to ensure that the privacy of its users is totally guaranteed as long as you are using the service for basic browsing.

Unblocking Netflix

With CyberGhost, you will be able to have access to Netflix on some servers, but not all. And you will be able to stream contents in high-definition and not ultra-high-definition because of its bandwidth limits. 

In terms of accessing Netflix, you can’t use Tunnelbear. So if you are looking for a VPN service that will be able to stream Netflix, then CyberGhost is the right option.

Compatibility

Both CyberGhost and Tunnelbear services are compatible with popular devices. Tunnelbear has native apps for operating systems like Mac, Windows, iOS, and Android. You will also be getting browser extensions for your Firefox, Chrome, and Opera browsers.

CyberGhost also supports Mac, Windows, iOS, Android, and Linux operating systems. The service works with routers and Chromebook.

Customer Support

In terms of customer support, Tunnelbear does not have live chat support. There is a page for Frequently Asked Questions where you can see basic help to issues. CyberGhost is better in this aspect because there is a live chat support system and there are also troubleshooting tips to tackle any problem that you come across.

Verdict: Tunnelbear or CyberGhost is Better?

Picking between Tunnelbear and CyberGhost comes down to what you are looking for in a VPN. However, considering the fact that privacy is one of the major factors that every VPN should be able to provide. It’s not difficult to see that CyberGhost will always be the better option because you can be sure that the government is not monitoring your online activities. What is the essence of using a VPN if you will be monitored?

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